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Privacy Policy

How AAGHAZ collects, uses, and protects information shared for website use and fulfillment services.

1. Introduction

English:
Your Privacy Matters
At AAGHAZ, we respect your privacy and aim to handle the information you provide responsibly when you use our website and fulfillment services.

Hinglish:
Aapki Privacy Hamare Liye Important Hai
Jab aap AAGHAZ website use karte hain ya fulfillment service ke liye information provide karte hain, to hum aapki information ko responsibly handle karne ki koshish karte hain.

2. Information We May Collect

AAGHAZ ko fulfillment process complete karne ke liye seller ki kuch zaroori information chahiye ho sakti hai, jaise:

  • Name
  • Mobile number
  • WhatsApp / contact number
  • Product aur quantity
  • Fulfillment / order information
  • AWB / shipping label
  • Payment screenshot / proof
  • Messages ya additional information jo seller khud provide kare

3. Fulfillment Form Information

English:
When you submit a fulfillment request, we may collect the information entered in the form so that we can process your request and communicate with you if clarification is required.

Hinglish:
Jab aap fulfillment request submit karte hain, to form mein di gayi information ko request process karne aur zaroorat parne par aapse contact karne ke liye use kiya ja sakta hai.

Optional message agar seller deta hai, to use bhi request ke context mein use kiya ja sakta hai.

4. Payment Information

English:
For manual payment verification, you may be asked to provide payment confirmation or a screenshot / proof of payment.

AAGHAZ does not require your banking password, PIN, OTP or account login credentials.

Hinglish:
Manual payment verify karne ke liye aapse payment screenshot ya payment proof manga ja sakta hai.

Apna bank password, PIN, OTP ya account login details AAGHAZ ko nahi deni chahiye.

5. AWB / Shipping Information

English:
When you submit a fulfillment request, you may provide an AWB or shipping label generated through your Daraz seller account.

This information is used to help process and dispatch the relevant parcel.

Hinglish:
Fulfillment request ke waqt aap apne Daraz seller account se generated AWB / shipping label provide karte hain.

Ye information relevant parcel ko process aur dispatch karne ke liye use hoti hai.

6. How We Use Your Information

Information ka use ho sakta hai:

  • Fulfillment requests process karne ke liye
  • Seller se communication ke liye
  • Payment verify karne ke liye
  • AWB / shipping information check karne ke liye
  • Product packing aur dispatch process ke liye
  • Customer / seller support ke liye
  • Records maintain karne ke liye
  • Disputes ya issues resolve karne ke liye
  • Website / service improve karne ke liye
  • Misuse ya fraudulent activity prevent karne ke liye

Hinglish explanation:
Aapki information ka main purpose AAGHAZ ki services ko properly operate karna hai, especially fulfillment request, payment verification, shipping information, communication aur support ke liye.

7. Customer Information Provided by Sellers

English:
As part of a fulfillment request, a seller may provide customer or shipping information required for the relevant Daraz order.

Sellers should only provide information that is necessary for fulfillment and should ensure that they are authorized to provide it.

Hinglish:
Agar fulfillment ke liye Daraz customer ki shipping information required ho, to seller woh information provide kar sakta hai.

Seller ko sirf zaroori information provide karni chahiye aur ensure karna chahiye ke usay woh information fulfillment purpose ke liye provide karne ka haq / authority hai.